Formal — to staff
Game · Center · Change
すみません、この千円札を百円玉に両替できますか？両替機が見当たらなくて/動かなくて… — Excuse me, can I exchange this 1000 yen bill for 100 yen coins? I can't find a change machine / it's not working... (Game · Center · Change, Formal — to staff, JLPT N4)
You
すみません、この千円札を百円玉に両替できますか？両替機が見当たらなくて/動かなくて…
すみません、このせんえんさつをひゃくえんだまにりょうがえできますか？りょうがえきがみあたらなくて/うごかなくて…
Excuse me, can I exchange this 1000 yen bill for 100 yen coins? I can't find a change machine / it's not working...
Romaji: Sumimasen, kono sen'en-satsu o hyakuen-dama ni ryōgae dekimasu ka? Ryōgaeki ga miataranakute/ugokanakute… / Reply Romaji: Kashikomarimashita. Hyakuen-dama jū-mai de gozaimasu ne. Dōzo.
Reply
かしこまりました。百円玉１０枚でございますね。どうぞ。
かしこまりました。ひゃくえんだまじゅうまいでございますね。どうぞ。
Understood. Ten 100-yen coins, right? Here you go.
Gesture & etiquette
Hold out the 1000 yen bill, perhaps pointing towards a game machine.
Only ask for change if you genuinely intend to play games. Do not try to exchange large amounts of money. Be patient if staff are busy.