Formal — to staff
Hotel · Facilities
すみません、部屋のウォシュレットのビデ機能が動かないのですが。 — Excuse me, the bidet function on the washlet in my room isn't working. (Hotel · Facilities, Formal — to staff, JLPT N4)
You
すみません、部屋のウォシュレットのビデ機能が動かないのですが。
すみません、へやのウォシュレットのビデきのうがうごかないのですが。
Excuse me, the bidet function on the washlet in my room isn't working.
Romaji: Sumimasen, heya no wosshuretto no bide kinō ga ugokanai no desu ga. / Reply Romaji: Mōshiwake gozaimasen. Sugu kakari no mono o mukawasemasu.
Reply
申し訳ございません。すぐ係の者を向かわせます。
もうしわけございません。すぐかかりのものをむかわせます。
We apologize. We will send a staff member immediately.
Gesture & etiquette
You can mime pressing a button and shaking your head 'no' to indicate malfunction, or point towards the bathroom.
Report issues politely and clearly. Avoid expressing frustration or anger, even if the amenity is important to you.
#washlet#toilet#bidet#broken#not_working#hotel_room#malfunction#facility