Formal — to staff
In-flight
免税品は買えますか? — Can I buy duty-free items? (In-flight, Formal — to staff, JLPT N4)
You
免税品は買えますか?
めんぜいひんはかえますか?
Can I buy duty-free items?
Romaji: Menzeihin wa kaemasu ka? / Reply Romaji: Hai, uketamawatte orimasu. Menzeihin no katarogu wa kochira de gozaimasu.
Reply
はい、承っております。免税品のカタログはこちらでございます。
はい、うけたまわっております。めんぜいひんのカタログはこちらでございます。
Yes, certainly. The duty-free catalog is right here.
Gesture & etiquette
Politely smile and offer the catalog with both hands.
Avoid grabbing items from the cart or demanding service while the staff is busy with another passenger.