Formal — to staff
Vending · Machine · Ticket · Machine
すみません、この券売機、千円札が使えないみたいなんですが… — Excuse me, it seems this ticket machine isn't accepting 1000 yen bills... (Vending · Machine · Ticket · Machine, Formal — to staff, JLPT N4)
You
すみません、この券売機、千円札が使えないみたいなんですが…
すみません、このけんばいき、せんえんさつがつかえないみたいなんですが…
Excuse me, it seems this ticket machine isn't accepting 1000 yen bills...
Romaji: Sumimasen, kono kenbaiki, sen-en-satsu ga tsukaenai mitai nan desu ga... / Reply Romaji: Ā, sumimasen. Furui kishu nano de, go-sen-en-satsu ka ichi-man-en-satsu de onegai shimasu.
Reply
ああ、すみません。古い機種なので、五千円札か一万円札でお願いします。
ああ、すみません。ふるいきしゅなので、ごせんえんさつかいちまんえんさつでおねがいします。
Ah, I apologize. It's an older model, so please use 5000 or 10000 yen bills.
Gesture & etiquette
Point to the bill slot, slightly confused facial expression.
Some older vending machines or ticket machines may not accept certain denominations (e.g., 1000 yen bills, 1 yen coins) or have trouble with wrinkled bills. Always be polite when asking for help.