Formal — to staff
Train · Station
You
JRパスを交換したいのですが、みどりの窓口はどこですか？
ジェーアールパスをこうかんしたいのですが、みどりのまどぐちはどこですか？
I want to exchange my JR Pass, where is the Midori no Madoguchi (Green Window)?
Romaji: Jī Āru Pasu o kōkan shitai no desu ga, Midori no Madoguchi wa doko desu ka? / Reply Romaji: Midori no Madoguchi wa, achira no kaisatsu no oku ni gozaimasu.
Reply
みどりの窓口は、あちらの改札の奥にございます。
みどりのまどぐちは、あちらのかいさつの奥にございます。
The Midori no Madoguchi is past that ticket gate over there.
Gesture & etiquette
Point in the general direction, possibly holding up a JR Pass voucher.
JR Pass exchange offices may have long queues, especially during peak season. Be prepared to wait.
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