Formal — to staff
Vintage · Shopping
You
すみません、この着物のシミは落ちますか？
すみません、このきもののしみはおちますか？
Excuse me, can this stain on the kimono be removed?
Romaji: Sumimasen, kono kimono no shimi wa ochimasu ka? / Reply Romaji: Kochira no shimi wa, senmon no gyousha ni irai sureba kirei ni naru kanousei ga takai desu yo.
Reply
こちらのシミは、専門の業者に依頼すればきれいになる可能性が高いですよ。
こちらのしみは、せんもんのぎょうしゃにいらいすればきれいになるかのうせいがたかいですよ。
There's a high possibility this stain can be cleaned if you entrust it to a professional cleaner.
Gesture & etiquette
Point gently at the stain on the kimono.
Do not try to clean the kimono yourself without professional advice, as it might worsen the damage.
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