Formal — to staff
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この着物のシミなんですけど、クリーニングに出せば落ちそうな汚れですか？
このきもののしみなんですけど、くりーにんぐにだせばおちそうなよごれですか？
Regarding this stain on the kimono, does it look like the kind of dirt that would come out with professional cleaning?
Romaji: Kono kimono no shimi nan desu kedo, kuriningu ni daseba ochisona yogore desu ka? / Reply Romaji: Un, kore wa furui abura-shimi nano de, senmon no shiminuki janaito muzukashii kamoshirenai desu ne.
Reply
うーん、これは古い油シミなので、専門のシミ抜きじゃないと難しいかもしれないですね。
うーん、これはふるいあぶらしみなので、せんもんのしみぬきじゃないとむずかしいかもしれないですね。
Hmm, this is an old oil stain, so it might be difficult unless you take it to a specialized kimono stain removal service.
Gesture & etiquette
Gently hover your finger near the stain on the fabric without pressing down heavily.
Do not scratch, wet, or rub the stain yourself in the store, as vintage silk can be easily ruined.