Formal — to staff
Hotel · Service requests
You
氷はどこでもらえますか？
こおりはどこでもらえますか？
Where can I get ice?
Romaji: Koori wa doko de moraemasu ka? / Reply Romaji: Kakukai no erebeetaa hooru chikaku ni seihyouki ga gozaimasu node, sochira o goriyou kudasai.
Reply
各階のエレベーターホール近くに製氷機がございますので、そちらをご利用ください。
かくかいのエレベーターホールちかくにせいひょうきがございますので、そちらをごりようください。
There is an ice machine near the elevator hall on each floor, so please feel free to use that.
Gesture & etiquette
Point politely with an open palm toward the direction of the elevator or the hallway.
Do not ask the staff to bring the ice to your room unless it is a luxury hotel with room service; otherwise, it is standard to fetch it yourself.
#hotel#service#amenity#ice#polite