Formal — to staff
Retail · Used · Goods
You
このCD/漫画の中身を確認させていただくことはできますか?傷や破れがないか見たいのですが。
このシーディー/マンガのなかみをかくにんさせていただくことはできますか?きずややぶれがないかみたいのですが。
Can I please check the contents of this CD/manga? I'd like to see if there are any scratches or tears.
Romaji: Kono shīdī/manga no nakami o kakunin sasete itadaku koto wa dekimasu ka? Kizu ya yabure ga nai ka mitai no desu ga. / Reply Romaji: Hai, kashikomarimashita. Dōzo kochira de go-kakunin kudasai.
Reply
はい、かしこまりました。どうぞこちらでご確認ください。
はい、かしこまりました。どうぞこちらでごかくにんください。
Yes, certainly. Please check it here.
Gesture & etiquette
Holding up the item and looking inquiringly at the staff.
For used items, especially CDs/DVDs, check for the 'no returns' policy. While staff are usually helpful, some stores might have strict policies against opening items once they've been sealed (even if it's clear it's a used item, if it was re-sealed). Always ask politely.