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Formal — to staff

Arcade · Game · Trouble

N4

You

すみません、景品が挟まって(または落ちて)取れません。

すみません、けいひんがはさまって(またはおちて)とれません。

Excuse me, the prize is stuck (or fell in a weird spot) and I can't get it.

Romaji: Sumimasen, keihin ga hasamatte (mata wa ochite) toremasen. / Reply Romaji: Hai, sugu o-naoshi itashimasu ne.

Reply

はい、すぐお直しいたしますね。

はい、すぐおなおしいたしますね。

Yes, I will fix it right away.

Gesture & etiquette

Point to the stuck prize inside the machine.

Do not bang on the machine or try to force the prize out yourself. Politeness goes a long way.

#arcade#ufo catcher#game center#prize#stuck#trouble#staff
"すみません、景品が挟まって(または落ちて)取れません。" — Excuse me, the prize is stuck (or fell in a weird spot) and I can't get it. (Arcade · Game · Trouble, JLPT N4)