Formal — to staff
Tax · Free
免税はできますか? — Is tax-free available? (Tax · Free, Formal — to staff, JLPT N4)
You
免税はできますか?
めんぜいはできますか?
Is tax-free available?
Romaji: Menzei wa dekimasu ka? / Reply Romaji: Hai, uketamawatte orimasu. Pasupoto o omochi deshou ka?
Reply
はい、承っております。パスポートをお持ちでしょうか?
はい、うけたまわっております。ぱすぽーとをおもちでしょうか?
Yes, we do offer tax-free services. Do you have your passport with you?
Gesture & etiquette
Politely nod while gesturing towards the counter or register with an open palm.
Do not forget to ask for the passport, as it is mandatory for tax-free procedures in Japan.