Formal — to staff
Electronics · Adv
You
メーカーの国際保証書は付いていますか？
Does it come with a manufacturer's international warranty?
Romaji: Maker no kokusai hosyousho wa tsuite imasu ka? / Reply Romaji: Hai, kochira no seihin ni wa maker no kokusai hosyousho ga fuzoku shite orimasu. Kochira ga hosyousho desu.
Reply
はい、こちらの製品にはメーカーの国際保証書が付属しております。こちらが保証書です。
はい、こちらのせいひんにはメーカーのこくさいほしょうしょがふぞくしております。こちらがほしょうしょです。
Yes, this product comes with a manufacturer's international warranty. Here is the warranty card.
Gesture & etiquette
Politely hold the warranty document with both hands when handing it to the customer.
Do not demand immediate replacement or warranty service without presenting the original purchase receipt along with the warranty card.
#electronics#warranty#international#shopping#customer_service