Formal — to staff
Shopping
You
すみません、この限定品（げんていひん）のお菓子は、いつ頃入荷しますか？
すみません、このげんていひんのおかしは、いつごろにゅうかしますか？
Excuse me, do you know when this limited edition snack will be restocked?
Romaji: Sumimasen, kono genteihin no okashi wa, itsugoro nyūka shimasu ka? / Reply Romaji: Mōshiwake gozaimasen, genzai no tokoro nyūka wa mitei desu.
Reply
申し訳ございません、現在のところ入荷は未定です。
もうしわけございません、げんざいのところにゅうかは未定です。
We apologize, but restocking is currently undecided.
Gesture & etiquette
Point to a shelf where the item would be, or show a picture on your phone.
Do not insist or demand for the item. Be polite and understand that limited items are genuinely hard to restock.
#shopping#limited_edition#restock#sold_out#souvenir#snack#popular_item