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Formal — to staff

Gacha · Culture

N4

両替機が千円札を読み込みません。The exchange machine won't read my 1,000 yen bill. (Gacha · Culture, Formal — to staff, JLPT N4)

You

両替機が千円札を読み込みません。

りょうがいきがせんえんさつをよみこみません。

The exchange machine won't read my 1,000 yen bill.

Romaji: Ryougaeki ga sen'ensatsu o yomikomimasen. / Reply Romaji: Moushiwake gozaimasen. Kikai no choushi o kakunin itashimasu node, shoushou omachi itadakemasu deshou ka.

Reply

申し訳ございません。機械の調子を確認いたしますので、少々お待ちいただけますでしょうか。

もうしわけございません。きかいのちょうしをかくにんいたしますので、しょうしょうおまちいただけますでしょうか。

I am very sorry. I will check the condition of the machine, so could you please wait for a moment?

Gesture & etiquette

Bow slightly while speaking and gesture toward the machine with an open hand.

Do not attempt to force the bill into the machine or shake it aggressively.

#gacha#customer_service#problem_solving#polite_japanese

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