Formal — to staff
Cosmetics · Shop
You
これの詰め替え用はありますか？
これのつめかえようはありますか？
Do you have the refill pack for this?
Romaji: Kore no tsumekaeyou wa arimasu ka? / Reply Romaji: Hai, gozaimasu. Kochira ga tsumekae-yo de gozaimasu.
Reply
はい、ございます。こちらが詰め替え用でございます。
はい、ございます。こちらがつめかえようでございます。
Yes, we do. This is the refill pack.
Gesture & etiquette
Hold the product with both hands and present it politely to the customer.
Do not handle products roughly or point with one finger; use an open hand gesture.
#cosmetics#refill#customer_service#shopping#polite