Formal to Family
Care · Family · Communication
次回のご面会はいつ頃のご予定でしょうか？〇〇様もとても楽しみにされていますよ。 — When are you planning your next visit? [Name] is really looking forward to it. (Care · Family · Communication, Formal to Family, JLPT N3)
You
次回のご面会はいつ頃のご予定でしょうか？〇〇様もとても楽しみにされていますよ。
じかいのごめんかいはいつごろのごよていでしょうか？〇〇さまもとてもたのしみにされていますよ。
When are you planning your next visit? [Name] is really looking forward to it.
Romaji: Jikai no gomenkai wa itsu goro no goyotei deshō ka? ○○-sama mo totemo tanoshimi ni sarete imasu yo. / Reply Romaji: Raishuu no nichiyoubi ni ukagaou to omotte imasu.
Reply
来週の日曜日にうかがおうと思っています。
らいしゅうのにちようびにうかがおうとおもっています。
I'm planning to come this Sunday.
Gesture & etiquette
Have the facility's visiting hours and any guidelines ready to share. If there is a holiday or event upcoming that the family might want to attend, mention it proactively — this gives families a concrete reason to plan a visit.
Mentioning that the resident is looking forward to the visit (「楽しみにされています」) gently motivates families to visit regularly without sounding like a demand. This social nudge is effective because it makes the family aware that their visit has direct emotional impact on their loved one.