Formal — to staff
Convenience · Store
すみません、お手洗いを貸していただけますか? — Excuse me, could I use your restroom? (Literally: 'Could you lend me your restroom?') (Convenience · Store, Formal — to staff, JLPT N5)
You
すみません、お手洗いを貸していただけますか?
すみません、おてあらいをかしていただけますか?
Excuse me, could I use your restroom? (Literally: 'Could you lend me your restroom?')
Romaji: Sumimasen, otearai o kashite itadakemasu ka? / Reply Romaji: Mōshiwake gozaimasen, tōten ni wa okyakusama-yō no otearai wa gozaimasen.
Reply
申し訳ございません、当店にはお客様用のお手洗いはございません。
もうしわけございません、とうてんにはおきゃくさまようのおてあらいはございません。
I apologize, but we do not have a restroom for customers in this store.
Gesture & etiquette
Slight bow, hands together in a polite asking gesture, or pointing to self with urgency.
Do not insist or get angry if told 'no.' Understand that most convenience stores do not have public restrooms. Look for public restrooms in train stations, department stores, or parks.