麺を硬めにできますか？ — Can I have my noodles firm? (Ramen · Shop, Formal — to staff, JLPT N4)

Gesture & etiquette

Make a slight "please" bow or nod. If they have a customization sheet, point to the "firm" option.

Some shops might not offer customization, especially smaller ones or those with only one standard style. It's best to ask *after* ordering but *before* they start cooking, typically when handing over the ticket or shortly after being seated.