Formal — to staff
Convenience · Store
すみません、お弁当用に保冷剤はありますか？ — Excuse me, do you have an ice pack for the bento? (Convenience · Store, Formal — to staff, JLPT N4)
You
すみません、お弁当用に保冷剤はありますか？
すみません、おべんとうようにほれいざいはありますか？
Excuse me, do you have an ice pack for the bento?
Romaji: Sumimasen, obentōyō ni horeizai wa arimasu ka? / Reply Romaji: Hai, gozaimasu. Otsuke shimasu ka?
Reply
はい、ございます。お付けしますか？
はい、ございます。おつけしますか？
Yes, we do. Would you like one?
Gesture & etiquette
Point to the bento or chilled item, then make a 'small bag' gesture with your hand.
While usually free for food items, it's polite to accept if offered. Some stores might have a small charge for larger ice packs or if it's not for food.
#convenience_store#konbini#ice_pack#bento#food#chilled