Formal — to staff
Coin · Laundry
すみません、この洗濯機にお金を入れたのですが、動きません。 — Excuse me, I put money into this washing machine, but it's not working. (Coin · Laundry, Formal — to staff, JLPT N4)
You
すみません、この洗濯機にお金を入れたのですが、動きません。
すみません、このせんたくきにおかねをいれたのですが、うごきません。
Excuse me, I put money into this washing machine, but it's not working.
Romaji: Sumimasen, kono sentakuki ni okane o ireta no desu ga, ugokimasen. / Reply Romaji: Moushiwake gozaimasen. Sugu ni kakunin itashimasu. Betsu no kikai o goriyou ni nararemasu ka?
Reply
申し訳ございません。すぐに確認いたします。別の機械をご利用になられますか？
もうしわけございません。すぐに確認いたします。べつのきかいをごりようになられますか？
I apologize. I will check it immediately. Would you like to use another machine?
Gesture & etiquette
Point to the machine. Show the money (if it wasn't swallowed) or indicate the slot where money was inserted.
Do not attempt to fix the machine yourself. Do not get angry or overly frustrated, as staff will likely be helpful.
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