Formal — to stranger
Onsen · Sento · Etiquette
すみません、お湯を止めてしまいましたか? — Excuse me, did I accidentally turn off your hot water? (Onsen · Sento · Etiquette, Formal — to stranger, JLPT N4)
You
すみません、お湯を止めてしまいましたか?
すみません、おゆをとめてしまいましたか?
Excuse me, did I accidentally turn off your hot water?
Romaji: Sumimasen, o-yu o tomete shimaimashita ka? / Reply Romaji: Ie, daijōbu desu yo.
Reply
いえ、大丈夫ですよ。
いえ、だいじょうぶですよ。
No, it's fine.
Gesture & etiquette
Slight bow, apologetic expression.
Avoid touching other people's shower controls in public baths if possible. If you do, apologize quickly.