"この「〇〇」という商品はありますか？棚に見当たらないのですが。" — Do you have this product called "〇〇"? I can't find it on the shelf. (〇〇 would be replaced by the product name, possibly showing a picture on phone). (Supermarket

Formal — to staff

Supermarket · Shopping

You

この「〇〇」という商品はありますか？棚に見当たらないのですが。

この「まるまる」というしょうひんはありますか？たなにみあたらないのですが。

Do you have this product called "〇〇"? I can't find it on the shelf. (〇〇 would be replaced by the product name, possibly showing a picture on phone).

Romaji: Kono "marumaru" to iu shōhin wa arimasu ka? Tana ni miataranai no desu ga. / Reply Romaji: Shōshō omachi kudasai, zaiko o kakunin itashimasu.

少々お待ちください、在庫を確認いたします。

しょうしょうおまちください、ざいこをかくにいたします。

Please wait a moment, I will check the stock.

Holding up a phone with a picture of the product, or pointing to a label if there was a spot for it.

Be polite and patient. If showing a picture, make sure it's clear.

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