Formal — to staff
Coin · Laundry
You
あの、すみません、この洗濯機、お金を入れたのに動きません。
あの、すみません、このせんたくき、おかねをいれたのにうごきません。
Excuse me, this washing machine won't start even though I put money in.
Romaji: Ano, sumimasen, kono sentakuki, okane o ireta noni ugokimasen. / Reply Romaji: Ara, mōshiwake gozaimasen. Dochira no kikai desu ka?
Reply
あら、申し訳ございません。どちらの機械ですか？
あら、もうしわけございません。どちらのきかいですか？
Oh, I'm terribly sorry. Which machine is it?
Gesture & etiquette
Point to the non-working washing machine.
Do not try to fix the machine yourself. Wait for staff assistance or call the provided number if no staff is present.
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