Formal — to staff
Convenience · Store
すみません、温かい物と冷たい物を一緒に買ったのですが、保温・保冷どちらにも使える袋はありますか？ — Excuse me, I bought both hot and cold items together, do you have a bag that can be used for both insulation and cooling? (Convenience · Store, Formal — to staff, JLPT N3)
You
すみません、温かい物と冷たい物を一緒に買ったのですが、保温・保冷どちらにも使える袋はありますか？
すみません、あたたかいものとつめたいものをいっしょにかったのですが、ほうおん・ほれいどちらにもつかえるふくろはありますか？
Excuse me, I bought both hot and cold items together, do you have a bag that can be used for both insulation and cooling?
Romaji: Sumimasen, atatakai mono to tsumetai mono o issho ni katta no desu ga, ho-on horei dochira ni mo tsukaeru fukuro wa arimasu ka? / Reply Romaji: Hai, yuuryoo ni narimasu ga, sochira no reji yoko ni go-yooi ga gozaimasu. Saizu wa dai shoo gozaimasu.
Reply
はい、有料になりますが、そちらのレジ横にご用意がございます。サイズは大小ございます。
はい、ゆうりょうになりますが、そちらのレジよこにごよういがございます。サイズはだいしょうございます。
Yes, they are chargeable, but we have them available next to that register. We have both large and small sizes.
Gesture & etiquette
Point to the items you purchased, then make a bag-like shape with your hands.
Be prepared to pay a small fee for insulated bags, as they are not typically free. Do not expect every convenience store to have them, though many do.