Formal — to staff
Ramen · Shop
You
券売機にお金が戻ってきちゃうんですけど、使えますか？
けんばいきにおかねがもどってきちゃうんですけど、つかえますか？
My money keeps getting rejected by the ticket machine. Can I still use this bill?
Romaji: Kenbaiki ni okane ga modotte kichau n desu kedo, tsukaemasu ka? / Reply Romaji: A, sumimasen. Shinsatsu wa tsukaenai node, sochira de ryougae itashimasu ne.
Reply
あ、すみません。新札は使えないので、そちらで両替いたしますね。
あ、すみません。しんさつはつかえないので、そちらでりょうがえいたしますね。
Ah, sorry. It doesn't accept the new banknotes, so let me exchange them for you over there.
Gesture & etiquette
Hold the bill or coin slightly in your hand to show the staff while gesturing toward the ticket machine.
Do not slam, hit, or force a crumpled bill into the ticket machine. Wait patiently if there's a queue behind you.
#ramen#ticket machine#cash#new bill#trouble#restaurant