Casual — to friend
Shopping · Trouble
これ、壊れてるんだけど。 — This is broken. (Shopping · Trouble, Casual — to friend, JLPT N4)
You
これ、壊れてるんだけど。
これ、こわれてるんだけど。
This is broken.
Romaji: Kore, kowareterun dakedo. / Reply Romaji: E, maji? Dore dore... a, honto da. Gomen, sugu atarashii no to kokan suru ne.
Reply
えっ、マジ?どれどれ…あ、本当だ。ごめん、すぐ新しいのと交換するね。
えっ、まじ?どれどれ…あ、ほんとうだ。ごめん、すぐあたらしいのとこうかんするね。
Oh, really? Let me see... oh, you're right. Sorry, I'll exchange it for a new one right away.
Gesture & etiquette
Check the item carefully while frowning slightly, then smile reassuringly at the friend.
Avoid using polite language like 'desu' or 'masu' as it ruins the casual relationship. Do not act annoyed or dismissive.