Shopping_Trouble

Shopping · Trouble

4 scenarios · 7 phrases

How to use this page

Real Japanese phrases for shopping · trouble situations. Each phrase is paired with its formal (keigo) and casual counterpart so you can pick the right register for who you're talking to. Tap any phrase to see audio, romaji, kana, the likely reply, and the gesture / etiquette note that goes with it.

Each phrase is crafted to native-quality standards, then reviewed by the operator for meaning, naturalness, and the formal/casual distinction before it ships.

This is broken.
- Formal — to staff
  これが壊れているのですが。
  これがこわれているのですが。
  N4
- Casual — to friend
  これ、壊れてるんだけど。
  これ、こわれてるんだけど。
  N4
I'd like to return this. Is it possible?
- Formal — to staff
  返品したいのですが、可能ですか？
  へんぴんしたいのですが、かのうですか？
  N4
- Casual — to friend
  返品したいんだけど、できる？
  へんぴんしたいんだけど、できる？
  N4