Formal — to staff
Convenience · Store · Service
すみません、こちらでクール宅急便は送れますか? — Excuse me, can I send "Cool Takkyubin" (chilled delivery service) from here? (Convenience · Store · Service, Formal — to staff, JLPT N4)
You
すみません、こちらでクール宅急便は送れますか?
すみません、こちらでクールたっきゅうびんは送れますか?
Excuse me, can I send "Cool Takkyubin" (chilled delivery service) from here?
Romaji: Sumimasen, kochira de Kūru Takkyūbin wa okuremasu ka? / Reply Romaji: Hai, o-okuri itadakemasu. Denpyō wa kochira ni narimasu.
Reply
はい、お送りいただけます。伝票はこちらになります。
はい、お送りいただけます。でんぴょうはこちらになります。
Yes, you can send it. The shipping slip is over here.
Gesture & etiquette
Point towards the item you wish to send (if applicable), or just make eye contact.
Be specific about "Cool Takkyubin" (chilled/refrigerated delivery) if you have perishables. Not all convenience stores offer all types of parcel services, even if they handle general Takkyubin.