Formal — to staff
Vintage · Clothing · Shop
You
この着物、樟脳の匂いが強いんですけど、クリーニングで消えますか？
このきもの、しょうのうのにおいがつよいんですけど、くりーにんぐできえますか？
This kimono has a strong mothball smell. Will professional cleaning get rid of it?
Romaji: Kono kimono, shounou no nioi ga tsuyoi ndesu ga, kuriiningu de kiemasu ka? / Reply Romaji: Sou desu ne, kageboshi suru ka, senmon no maruarai ni tooseba kanari usuku narimasu yo.
Reply
そうですね、陰干しするか、専門の丸洗いに通せばかなり薄くなりますよ。
そうですね、かげぼしするか、せんもんのまるあらいにいけばかなりうすくなりますよ。
Well, it will fade significantly if you hang it in the shade or send it to a specialized kimono dry cleaner.
Gesture & etiquette
Hold the sleeve of the kimono gently and mimic sniffing it slightly while looking at the staff.
Do not pull or scratch vintage fabric to test its strength as old silk can tear easily.