Formal — to staff
Kimono · Rental
You
下駄で歩くのは少し難しいですね。
げたであるくのはすこしむずかしいですね。
Walking in Geta (wooden sandals) is a bit difficult, isn't it.
Romaji: Geta de aruku no wa sukoshi muzukashii desu ne. / Reply Romaji: Ossharu toori desu. Narenai hakimono desu node, oashimoto ni wa juubun oki o tsuke kudasaimase.
Reply
おっしゃる通りです。慣れない履物ですので、お足元には十分お気をつけくださいませ。
おっしゃるとおりです。なれないはきものですので、おあしもとにはじゅうぶんおきをつけくださいませ。
You are right. Since they are unfamiliar footwear, please be very careful with your steps.
Gesture & etiquette
Gently offer a hand for balance and point toward a flatter path if available.
Do not rush the customer or show impatience while they are adjusting to the footwear.
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