Gesture & etiquette

Bring tea on a small tray at an appropriate temperature (not boiling); place it within easy reach and confirm they can lift the cup safely before letting go of the tray; leave a small towel or coaster nearby; step back to give comfortable space.

Tea is central to Japanese comfort and hospitality. Proactively offering at natural pauses in care (after activities, after rest, during conversation) signals attentiveness. Always confirm temperature preference: '熱めとぬるめ、どちらがよろしいですか？' (would you prefer it hot or just warm?) — seniors often have strong preferences.