Formal to Client
Workplace · Phone
You
それでは、失礼いたします。
それでは、しつれいいたします。
Well then, I'll let you go now. Goodbye.
Romaji: Sore de wa, shitsurei itashimasu. / Reply Romaji: Hai. Shitsurei itashimasu.
Reply
はい。失礼いたします。
はい。しつれいいたします。
Yes. Goodbye.
Gesture & etiquette
Keep your voice steady and professional to the very end — avoid trailing off or sounding distracted; wait for the other party's closing words, then respond with this phrase; pause briefly before pressing end to ensure the call is truly concluded.
Never hang up abruptly — always signal closure with this phrase. Wait 1–2 seconds after saying it before ending the call; let the other party hang up first when possible, which is considered more courteous. Note all follow-up items from the call immediately — the moment you hang up, details fade fast.