お電話ありがとうございます。〇〇会社でございます。 — Thank you for calling. This is [Company Name] speaking. (Workplace · Phone, Formal to Client, JLPT N4)

Gesture & etiquette

Sit or stand upright and speak clearly — Japanese phone etiquette assumes the physical posture affects vocal tone. Keep a notepad ready to write the caller's name and purpose immediately.

Japanese business phone etiquette demands answering by the third ring with this opener. 「でございます」is the most formal copula, signaling professionalism from the first word. Never answer with just 「もしもし」in a business context — it sounds informal and domestic.