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Formal — to staff

Capsule · Hotel

N4

すみません、休憩室のテレビがつかないのですが…Excuse me, the TV in the common room isn't turning on... (Capsule · Hotel, Formal — to staff, JLPT N4)

You

すみません、休憩室のテレビがつかないのですが…

すみません、きゅうけいしつのてれびがつきわないのですが

Excuse me, the TV in the common room isn't turning on...

Romaji: Sumimasen, kyūkeishitsu no terebi ga tsukanai no desu ga... / Reply Romaji: Taihen mōshiwake gozaimasen. Sugu ni kakunin ni ukagaimasu. Shōshō omachi kudasai.

Reply

大変申し訳ございません。すぐに確認に伺います。少々お待ちください。

たいへんもうしわけございません。すぐにかくにんにうかがいます。しょうしょうおまちください。

I'm very sorry. I will come to check it right away. Please wait a moment.

Gesture & etiquette

Point towards the direction of the common room or make a 'not working' gesture.

Do not try to fix electronic devices yourself. Report any issues to staff immediately.

#hotel#capsule hotel#trouble#TV#electronics#common room

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