Formal to Client
Workplace · Presentation
You
ご質問ありがとうございます。重要なご指摘をいただきました。確認してご連絡いたします。
ごしつもんありがとうございます。じゅうようなごしてきをいただきました。かくにんしてごれんらくいたします。
Thank you for your question. You've raised an important point. I'll confirm and get back to you.
Romaji: Go-shitsumon arigatou gozaimasu. Juuyou na go-shiteki wo itadakimashita. Kakunin shite go-renraku itashimasu. / Reply Romaji: Hai, yoroshiku onegai itashimasu.
Reply
はい、よろしくお願いいたします。
はい、よろしくおねがいいたします。
Yes, I look forward to hearing from you.
Gesture & etiquette
Nod with genuine appreciation as the question is posed — do not frown or appear flustered. Write the question down visibly to show you're taking it seriously. Follow up within the same day if possible.
Thanking someone for a difficult question shows confidence rather than defensiveness. 「重要なご指摘をいただきました」(you've given us an important insight) frames the challenge as a contribution. Never bluff an answer in Japanese business — admitting you'll check and follow up is respected far more than guessing.