Formal — to staff
Care · Medical · Setting
この方は昨日から頭が痛いとおっしゃっています。食欲もあまりないようです。 — This person has been saying they have a headache since yesterday. They also don't seem to have much of an appetite. (Care · Medical · Setting, Formal — to staff, JLPT N3)
You
この方は昨日から頭が痛いとおっしゃっています。食欲もあまりないようです。
このかたはきのうからあたまがいたいとおっしゃっています。しょくよくもあまりないようです。
This person has been saying they have a headache since yesterday. They also don't seem to have much of an appetite.
Romaji: Kono kata wa kinou kara atama ga itai to osshatte imasu. Shokuyoku mo amari nai you desu. / Reply Romaji: Wakarimashita. Shoujou wo kuwashiku kikasete kudasai.
Reply
わかりました。症状を詳しく聞かせてください。
わかりました。しょうじょうをくわしくきかせてください。
I see. Please tell me more about the symptoms.
Gesture & etiquette
Have a small written note with the symptom timeline if possible — onset time, frequency, observed behaviors — and present it with both hands to the doctor. Speak clearly and factually. If the resident is present, occasionally glance at them with a reassuring expression so they feel included and not talked over.
When speaking to doctors on behalf of a care resident, always use indirect speech ('to osshatte imasu' — they are saying) to distinguish observed reports from direct medical observations. Report when symptoms started, what the person said, and what you observed separately — doctors in Japan expect caregivers to relay this information clearly and objectively.