Formal — to staff
Train · Station
この切符を払い戻ししたいのですが、どこでできますか? — I'd like to get a refund for this ticket, where can I do that? (Train · Station, Formal — to staff, JLPT N3)
You
この切符を払い戻ししたいのですが、どこでできますか?
このきっぷをはらいもどししたいのですが、どこでできますか?
I'd like to get a refund for this ticket, where can I do that?
Romaji: Kono kippu o haraimodoshi shitai no desu ga, doko de dekimasu ka? / Reply Romaji: Midori no madoguchi de uketamawatte orimasu. Kochira o massugu susunda saki ni gozaimasu.
Reply
みどりの窓口で承っております。こちらを真っ直ぐ進んだ先にございます。
みどりのまどぐちでうけたまわっております。こちらをまっすぐすすんださきにございます。
We handle refunds at the "Midori-no-madoguchi" (Ticket Office). It's straight ahead from here.
Gesture & etiquette
Present the ticket.
Be prepared to explain the reason for the refund if asked. Note that not all tickets are fully refundable, and a cancellation fee might apply.