"すみません、この小銭が使えないようなのですが。" — Excuse me, it seems this coin isn't working/being accepted. (Vending · Machine

Formal — to staff

Vending · Machine · Issue

You

すみません、この小銭が使えないようなのですが。

すみません、このこぜにがつかえないようなのですが。

Excuse me, it seems this coin isn't working/being accepted.

Romaji: Sumimasen, kono kozeni ga tsukaenai yō nan desu ga. / Reply Romaji: Ā, shōshō omachi kudasai. Kakunin shimasu ne.

ああ、少々お待ちください。確認しますね。

ああ、しょうしょうおまちください。かくにんしますね。

Oh, please wait a moment. Let me check.

Gesture & etiquette

Point to the coin slot and the coin in question.

Do not force coins into the machine. Be polite when asking for help.

#vending#machine#coin#trouble#payment

More phrases for vending · machine · issue

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すみません、この自販機でお金が戻ってきません。
Excuse me, my money isn't coming back from this vending machine.
Formal — to staff · JLPT N4
すみません、この自動販売機にお金を入れたのですが、商品が出てこなくて。
Excuse me, I put money into this vending machine, but the product didn't come out.
Formal — to staff · JLPT N4
すみません、そこの自動販売機にお金を入れたのですが、商品が出てこなくて。
Excuse me, I put money into that vending machine over there, but the product didn't come out.
Formal — to staff · JLPT N4
すみません、この自動販売機で冷たい飲み物を買ったのですが、温かいものが出てきました。
Excuse me, I bought a cold drink from this vending machine, but a hot one came out.
Formal — to staff · JLPT N4
すみません、あの自動販売機がお金だけ飲んで、商品が出てこないのですが。
Excuse me, that vending machine took my money, but the product didn't come out.
Formal — to staff · JLPT N4
すみません、この自販機でお札が詰まってしまったようです。
Excuse me, it seems my bill got stuck in this vending machine.
Formal — to staff · JLPT N4
すみません、大浴場の前にある自販機で、牛乳が出てこなかったんですが…。
Excuse me, the milk didn't come out from the vending machine in front of the public bath...
Formal — to staff · JLPT N4
すみません、この自動販売機にお金を入れたのですが、商品が出ずに、お釣りも出てきません。
Excuse me, I put money into this vending machine, but the product didn't come out and I didn't get any change.
Formal — to staff · JLPT N3

+ 2 more phrases in this situation