Formal — to staff
Onsen · Public · Bath
You
このお湯は源泉ですか？
このおゆはげんせんですか？
Is this hot spring water from the source? (Is this natural hot spring water?)
Romaji: Kono o-yu wa gensen desu ka? / Reply Romaji: Hai, tōkan no gensen kakenagashi desu. / Iie, wakashiyu de gozaimasu.
Reply
はい、当館の源泉かけ流しです。 / いいえ、沸かし湯でございます。
はい、とうかんのげんせんかけながしです。 / いいえ、わかしゆでございます。
Yes, it's free-flowing natural hot spring water from our source. / No, it's heated tap water.
Gesture & etiquette
Polite bow or slight head nod when asking.
Do not touch the water or enter the bathing area before confirming the rules, especially regarding tattoos. Be respectful of local customs.
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