Formal — to staff
Train · Station
このパスは、この改札を通れますか？ — Can I pass through this ticket gate with this pass? (Train · Station, Formal — to staff, JLPT N4)
You
このパスは、この改札を通れますか？
このパスは、このかいさつをとおれますか？
Can I pass through this ticket gate with this pass?
Romaji: Kono pasu wa, kono kaisatsu o tōremasu ka? / Reply Romaji: Mōshiwake gozaimasen, sochira no pasu wa yūjin kaisatsu o o-tsukai kudasai. OR Hai, sono mama tatchi shite o-tōri kudasai.
Reply
申し訳ございません、そちらのパスは有人改札をお使いください。OR はい、そのままタッチしてお通りください。
もうしわけございません、そちらのパスはゆうじんかいさつをおつかいください。OR はい、そのままタッチしておとおりください。
I'm sorry, please use the manned ticket gate with that pass. OR Yes, please just touch and pass through.
Gesture & etiquette
Show the tourist pass (e.g., JR Pass) to the station staff while pointing to the automatic gate.
Do not attempt to force your way through an automatic gate if it beeps or stops you. Always seek staff assistance for special passes.