Formal — to staff
Arcade · Game · Center
You
すみません、これ、取れなくなっちゃったんですけど、見てもらえますか？
すみません、これ、とれなくなっちゃったんですけど、みてもらえますか？
Excuse me, this has gotten stuck and I can't get it out. Could you please take a look?
Romaji: Sumimasen, kore, torenakunacchatta n desu kedo, mite moraemasu ka? / Reply Romaji: Hai, kakunin shimasu ne. Shoushou omachi kudasai.
Reply
はい、確認しますね。少々お待ちください。
はい、かくにんしますね。しょうしょうおまちください。
Yes, I'll check it. Please wait a moment.
Gesture & etiquette
Point to the stuck prize/machine clearly, make a 'can't get out' motion with hands.
Be patient. Staff are usually very helpful. Don't touch the machine aggressively.
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