Formal — to staff
Train · Station
ICカードの残高が足りなくて改札を出られないんですけど、ここで精算できますか？ — I don't have enough balance on my IC card to exit the ticket gate. Can I pay the fare difference here? (Train · Station, Formal — to staff, JLPT N3)
You
ICカードの残高が足りなくて改札を出られないんですけど、ここで精算できますか？
あいしーかーどのざんだかがたりなくてかいさつをでられないんですけど、ここでせいさんできますか？
I don't have enough balance on my IC card to exit the ticket gate. Can I pay the fare difference here?
Romaji: Aishī kādo no zandaka ga tarinakute kaisatsu o derarenai ndesu kedo, koko de seisan dekimasu ka? / Reply Romaji: Hai, daijōbu desu yo. Kādo o oazukari shimasu ne. Fusokubun no hyaku gojū-en o itadakimasu.
Reply
はい、大丈夫ですよ。カードをお預かりしますね。不足分の百五十円をいただきます。
はい、だいじょうぶですよ。かーどをおあずかりしますね。ふそくぶんのひゃくごじゅうえんをいただきます。
Yes, of course. Let me take your card. That will be 150 yen for the remaining balance.
Gesture & etiquette
Hand over your IC card (e.g., Suica, Pasmo) to the station officer through the counter window.
Do not try to force your way past the gate or jump over the turnstile. If the fare adjustment machines are crowded, walk straight to the glass booth of the station master.