Formal — to staff
Hotel · Trouble
トイレの水が流れません。 — The toilet won't flush. (Hotel · Trouble, Formal — to staff, JLPT N4)
You
トイレの水が流れません。
といれのみずがながれません。
The toilet won't flush.
Romaji: Toire no mizu ga nagaremasen. / Reply Romaji: Moushiwake gozaimasen. Tadachi ni kakari no mono o kyakushitsu e mukawasemasu node, shoushou omachi itadakemasu deshou ka.
Reply
申し訳ございません。ただちに係の者を客室へ向かわせますので、少々お待ちいただけますでしょうか。
もうしわけございません。ただちにかかりのものをきゃくしつへむかわせますので、しょうしょうおまちいただけますでしょうか。
I am very sorry. I will send a staff member to your room immediately, so could you please wait for a moment?
Gesture & etiquette
Speak calmly while maintaining eye contact and perhaps gesturing toward your room key or room number.
Do not show frustration or raise your voice at the staff, as they are likely to resolve the issue quickly if addressed politely.
#hotel#maintenance#trouble#polite#service#assistance