Formal — to staff
Vending · Machine
すみません、この自販機、飲み物が出てこなくて…。 — Excuse me, with this vending machine, the drink didn't come out... (Vending · Machine, Formal — to staff, JLPT N4)
You
すみません、この自販機、飲み物が出てこなくて…。
すみません、このじはんき、のみものがでてこなくて…。
Excuse me, with this vending machine, the drink didn't come out...
Romaji: Sumimasen, kono jihanki, nomimono ga dete konakute…. / Reply Romaji: Ā, sore wa komarimashita ne. Omise no mono yobimashō ka?
Reply
ああ、それは困りましたね。お店の者呼びましょうか?
ああ、それはこまりましたね。おみせのものよびましょうか?
Oh, that's a problem, isn't it? Shall I call a shop attendant?
Gesture & etiquette
Point to the vending machine and make a 'stuck' motion with your hand, or show the receipt/money if applicable.
Try to get the attention of staff from a nearby shop or a passerby. Don't try to force the machine or get angry.