Formal — to staff
Vending · Machine
すみません、この自販機でお金を入れたのに商品が出てこないんです。 — Excuse me, I put money into this vending machine, but the product didn't come out. (Vending · Machine, Formal — to staff, JLPT N4)
You
すみません、この自販機でお金を入れたのに商品が出てこないんです。
すみません、このじはんきでおかねをいれたのにしょうひんがでてこないんです。
Excuse me, I put money into this vending machine, but the product didn't come out.
Romaji: Sumimasen, kono jihanki de okane o ireta noni shouhin ga dete konai n desu. / Reply Romaji: Ara, moushiwake gozaimasen. Dochira no shouhin desu ka? Sugu kakunin shimasu ne.
Reply
あら、申し訳ございません。どちらの商品ですか？すぐ確認しますね。
あら、もうしわけございません。どちらのしょうひんですか？すぐかくにんしますね。
Oh, I'm very sorry. Which product was it? I'll check right away.
Gesture & etiquette
Point to the vending machine and the item selected (if applicable).
Do not try to force open the machine. Avoid being overly aggressive; polite requests usually work.
#vending machine#trouble#payment#product not dispensed#shop staff