"すみません、お金を入れたのに商品が出てきません。" — Excuse me, I put money in, but the product didn't come out. (Vending

You

すみません、お金を入れたのに商品が出てきません。

すみません、おかねをいれたのにしょうひんがでてきません。

Excuse me, I put money in, but the product didn't come out.

Romaji: Sumimasen, okane o ireta noni shōhin ga dete kimasen. / Reply Romaji: Mōshiwake gozaimasen. Sugu ni taiō itashimasu. Shōhinmei to tōnyū kingaku o oshiete itadakemasu ka?

Reply

申し訳ございません。すぐに対応いたします。商品名と投入金額を教えていただけますか？

もうしわけございません。すぐたいおういたします。しょうひんめいととうにゅうきんがくをおしえていただけますか？

I apologize. We will attend to it immediately. Could you please tell me the product name and the amount you inserted?

Gesture & etiquette

Slight bow, pointing towards the vending machine.

Be patient. If there's no staff nearby, look for a contact number on the machine, but typically staff will be in shops/restaurants in the vicinity.

Gesture & etiquette

More phrases for vending · machine