Formal — to staff
Vending · Machine · Trouble
すみません、この自動販売機がお金だけ入って、飲み物が出てきません。 — Excuse me, this vending machine took my money but didn't dispense a drink. (Vending · Machine · Trouble, Formal — to staff, JLPT N4)
You
すみません、この自動販売機がお金だけ入って、飲み物が出てきません。
すみません、このじどうはんばいきがおかねだけはいって、のみものがでてきません。
Excuse me, this vending machine took my money but didn't dispense a drink.
Romaji: Sumimasen, kono jidōhanbaiki ga okane dake haitte, nomimono ga detekimasen. / Reply Romaji: Ā, sō desu ka. Chotto mite mimasu ne.
Reply
ああ、そうですか。ちょっと見てみますね。
ああ、そうですか。ちょっとみてみますね。
Oh, really? Let me take a look.
Gesture & etiquette
Point to the vending machine and gently pat your pocket or make a 'money' gesture, then point to the dispenser slot.
Do not get angry or aggressively demand a refund immediately. Remain polite.
#vending#machine#trouble#money#refund#drink