Formal — to staff
Restaurant · Ordering
この定食の納豆を抜いてもらえますか? — Can I have this set meal without the natto (fermented soybeans)? (Restaurant · Ordering, Formal — to staff, JLPT N4)
You
この定食の納豆を抜いてもらえますか?
このていしょくのなっとうをぬいてもらえますか?
Can I have this set meal without the natto (fermented soybeans)?
Romaji: Kono teishoku no nattō o nuite moraemasu ka? / Reply Romaji: Hai, kashikomarimashita. Nattō nuki de go-yōi itashimasu.
Reply
はい、かしこまりました。納豆抜きでご用意いたします。
はい、かしこまりました。なっとうぬきでごよういいたします。
Yes, certainly. We will prepare it without natto.
Gesture & etiquette
Pointing at the specific item on the menu (if applicable), then making a 'remove' gesture with your hand.
While many places are accommodating, some dishes cannot be altered. Be polite and understand if they cannot fulfill the request.