"すみません、この自販機、お金を入れたのに商品が出てこないのですが。" — Excuse me, I put money into this vending machine, but the product didn't come out. (Vending · Machine

You

すみません、この自販機、お金を入れたのに商品が出てこないのですが。

すみません、このじはんき、おかねをいれたのにしょうひんがでてこないのですが。

Excuse me, I put money into this vending machine, but the product didn't come out.

Romaji: Sumimasen, kono jihanki, okane o ireta noni shōhin ga dete konai no desu ga. / Reply Romaji: Taihen mōshiwake gozaimasen. Dono shōhin ka, kakunin itashimasu.

Reply

大変申し訳ございません。どの商品か、確認いたします。

たいへんもうしわけございません。どのしょうひんか、かくにんいたします。

I am very sorry. I will check which product it was.

Gesture & etiquette

Point to the vending machine, hand motion indicating inserting money and no product coming out.

Do not attempt to force open the machine. Report to nearest shop or staff (often a number is on the machine).

Gesture & etiquette

More phrases for vending · machine · trouble