Formal — to staff
Ryokan
You
すみません、もう少し柔らかい枕はありますか？
すみません、もうすこしやわらかいまくらはありますか？
Excuse me, do you have a slightly softer pillow?
Romaji: Sumimasen, mō sukoshi yawarakai makura wa arimasu ka? / Reply Romaji: Hai, ikutsuka shurui ga gozaimasu. Sugu omochi shimasu ne.
Reply
はい、いくつか種類がございます。すぐお持ちしますね。
はい、いくつか種類がございます。すぐおもちしますね。
Yes, we have a few types. I'll bring one to you right away.
Gesture & etiquette
Gently touch your own pillow, then look expectant at the staff.
Do not make excessive demands. Be polite and understanding if they cannot accommodate. Try to be specific (e.g., softer, firmer, higher, lower).
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